Your Data Stays Yours
We built ratuliga around Indonesia's payment ecosystem — DANA, OVO, GoPay and QRIS — and we protect what you share with us the same way. This policy shows...
What We Collect and Why
When you open an account, we collect your name, email, phone number and payment details to process deposits via DANA, OVO, GoPay and QRIS. We also track your play history, session times and game preferences to improve your lobby experience and detect fraud. Your data stays encrypted on our servers in supported regions where local law permits. We never sell your information
to third parties. Payment processors handle transaction data separately under their own security standards.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions? Reach Out
Email Support
Send privacy concerns to our data team at [email protected]. We respond within 48 hours with clarification on how your data is used.
Account Settings
Update your personal details, communication preferences and data-sharing choices directly in your account dashboard under Privacy & Security.
Data Requests
Request a copy of your account data or ask us to delete your profile. Submit requests through your account or email us with your account ID.
How We Earn Your Trust
Encryption Standard
All account logins and payment transactions use 256-bit SSL encryption. Your DANA, OVO, GoPay and QRIS details never touch our...
Third-Party Audit
Our data handling practices are reviewed annually by independent security firms. Audit reports confirm compliance with Indonesia's data protection framework.
Fraud Detection
We monitor account activity 24/7 to spot unusual logins or payment patterns. Suspicious activity triggers immediate alerts to your registered...
Payment Partner Vetting
DANA, OVO, GoPay and QRIS providers meet strict security requirements before we integrate their services. We audit their compliance quarterly.
Data Retention Limits
We keep your account data for as long as your account is active. After closure, we retain records for 12...
Transparent Logging
Every access to your account — login, deposit, withdrawal — is logged with timestamp and device info. You can review...
Privacy Across ratuliga
| Live Casino Tables | Your table session data (buy-in, duration, outcome) is stored separately from your personal profile. We never share table history with other players. |
|---|---|
| Slot Lobby | Slot play records show only to you in your account history. Game provider data (RTP, spin count) stays on their servers; we log only your account balance changes. |
| Sportsbook Markets | Your bet slip, odds locked and settlement details are encrypted. We don't track which teams or markets you browse — only confirmed wagers. |
| DANA & OVO Deposits | Payment confirmations are logged with transaction ID and timestamp. Your DANA or OVO account number is never stored; only the masked reference is kept. |
| GoPay & QRIS Withdrawals | Withdrawal requests show your destination account (masked) and processing status. We retain proof of payout for 24 months to resolve disputes. |
| Email & SMS | We send account alerts, deposit confirmations and promo updates only to addresses you've verified. Unsubscribe from marketing mail anytime in Settings. |
| Device & Location | We log your device type, browser and approximate location (city level) to detect fraud. Exact GPS data is never collected or stored. |
What Defines Our Privacy Approach
Indonesia-First Design
We built this policy around DANA, OVO, GoPay and QRIS from day one. Your payment method choice is never logged as a marketing signal — only as a transaction method.
No Data Broker Deals
We don't sell your email, phone or play history to advertisers, brokers or analytics firms. Your data stays inside ratuliga unless you explicitly consent.
Account Portability
Request your full account export (history, deposits, withdrawals, preferences) in one file. You can move your data to another platform if you choose.
Deletion on Demand
Close your account and request permanent deletion. We remove your personal data within 30 days, keeping only anonymized play stats for platform analytics.
Cookie Transparency
We use cookies only for login sessions and fraud prevention. No tracking pixels follow you across the web. You can disable non-essential cookies in your browser.
Policy Updates
When we change this policy, we notify you by email 14 days before the change takes effect. You can review the old version anytime in our archive.